
Frequently Asked Questions for Customers



What is Travelkhana ?

How do I start ordering from my favorite restaurant?

Do I need to pay extra to use this site?

How do I make payments for the food I order?

Can I make an advance order?

How to get Proforma Invoice for the food I ordered?

Why should I use website instead of phone orders?

Can I order food at any time?

Can I get food at any time?

Is there a guaranteed delivery time?

What do I do in case there is some problem with my order?

How do I cancel an order?

What if my train is late?

I can't find my station...

Do I need to tip the delivery boy?

Where is my personal information used?

What if internet connection is lost at any step in between?

I don't have access to the Internet. Can I still use your services?

What are your office hours?

I am stuck and can't figure out how to order...?
